Inclusive services - Hotel Platz

Useful information for a great holiday

Good to know!

You’ve booked your holiday and are looking forward to getting away. But there are still a few questions that need answering. We have set out all the most important information, so you can go on holiday without worrying.

Inclusive services - Hotel Platz Inclusive services - breakfast - Hotel Platz Inclusive services - half board - Hotel Platz

Culinary delights

  • Energy-giving buffet breakfast with scenic view of the Val Gardena Dolomites
  • Seasonal vegetables and herbs from our garden
  • Use of regional and local products
  • 4-course evening menu with a varied salad buffet

Deep relaxation

  • Use of the new PLATZ-SPA-BALNEARUM with Jacuzzi, Finnish sauna, bio sauna, Physiotherm infrared cabin and relaxation room with scenic view
  • Rooftop lounge terrace built of Swiss pine
  • Bathrobes, slippers and sauna towels
  • Outdoor pool with sunbathing lawn (mid-June to mid-September)
Inclusive services - Sauna - Hotel Platz Inclusive services - Relax - Hotel Platz Spa - Sporthotel Platz

Winter magic

  • Free use of toboggans
  • Ski deposit with ski boot dryer
  • 10% discount on ski rental in Ortisei, with free delivery to the hotel
  • Information about skiing with ski instructor on Saturday evenings
  • Val Gardena Mobilcard: free use of all buses (including skibuses) in the Val Gardena
  • Shuttle service to the ski lifts
Drying room - Sporthotel Platz

Summer adventures

  • NEW: our hotel’s hiking guide is leading excursions 5 times a week, to explore some charming but little-known places around Castelrotto and the Val Gardena. You can take part for free!
  • We’ll be happy to give you our insider tips for cycle tours
  • Children’s playground right next to the hotel
  • Perfect location for all the hiking trails
  • Guests can order a packed lunch
  • Val Gardena Mobilcard: free use of all buses (including skibuses) in the Val Gardena
Inclusive services - Summer - Hotel Platz

Useful services

  • Newly built “Platz Lodge” with suites and wellness area
  • Friendly assistance from the Platz team
  • Free tickets for all public transport
  • Shuttle service to the ski lifts (only in winter)
  • Free Wi-Fi
  • Free parking

Booking information

  • Deposit
    In the event of cancellation, your deposit will be retained.
  • Cancellations
    – Cancellation up to 60 days before arrival: free
    – For cancellations up to 14 days before arrival: we charge 30% of the total price
    – Cancellation less than 14 days before arrival: we will charge 90% of the total price
  • Arrival and departure
    Arrival: from 2 p.m. If you expect to arrive after 9 p.m., please inform us by phone!
    Check-out: before 10:30 a.m.